Support and Consultation Centre for SMEs
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19 Apr 2023

What's New
Topical Issues
Business News

The Support and Consultation Centre for SMEs (SUCCESS) is an information and advisory centre for small and medium enterprises (SMEs) run by the Trade and Industry Department (TID).  If you are looking for free business information and practical consultation services, please contact SUCCESS.

Our website:
Our email:
Our customer hotline:(852)2398 5133
(Service hours of hotline and counters: Monday to Friday 8:45 a.m.-12:30 p.m. & 1:30 p.m.-5:45 p.m., other than public holidays)

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"Four-in-One" Integrated Services of SMEs Centres

To strengthen support for SMEs and to raise SMEs' awareness of the various funding schemes and support services, the TID consolidated the services of the existing four SMEs centres, namely, the "SUCCESS" under the TID, the "SME Centre" under the Hong Kong Trade Development Council (HKTDC), the "SME One" under the Hong Kong Productivity Council (HKPC) and the "TecONE" under the Hong Kong Science and Technology Parks Corporation (HKSTP), in October 2019 to provide one-stop "Four-in-One" integrated services for SMEs.  Enterprises can obtain business information, funding schemes information and advisory services, etc. at any of the Centres.  In addition, a web portal called "SME Link" is also established for SMEs to access comprehensive information and support services from a single online platform.

"Government Funding Schemes" of the SME Link

The "Government Funding Schemes" web page of the SME Link features information on each funding scheme, including overview and useful hyperlinks.  The web page's search tool supports multiple search filters to facilitate enterprises identifying suitable funding schemes.

Events & Activities of the SME Link

The "Events & Activities" of the SME Link facilitates enterprises to obtain information on activities organised by the four SMEs centres and various Government departments, including seminars, workshops, exhibitions, conferences, training courses, etc., from a single platform, and also provides relevant links to facilitate registration.


What's New

"Four-in-One" Seminar Series

The four SMEs centres co-organise "Four-in-One" seminar series regularly.  Theme of this seminar series in the first half of 2023 is “Business Upgrading and Transformation”, with an aim to assisting enterprises to achieve business upgrade and transformation.  The "SME ReachOut" would organise a webinar under this seminar series on 26 April 2023.  Interested persons are welcome to register at the link below.  Admission is Free.

SME ReachOut Webinar Series: Grab the Golden Opportunity for Business Expansion with Government Funding Support

(This webinar will be live-streamed on 26 April 2023)

This webinar will have a SME association representative sharing the latest market development and trends, as well as representatives of Government funding schemes secretariats introducing popular funding schemes, including the Dedicated Fund on Branding, Upgrading and Domestic Sales, the SME Export Marketing Fund, Technology Voucher Programme, and application tactics, with a view to assisting SMEs in seizing post-pandemic opportunities, and better utilising the Government funding in market expansion, business upgrade and transformation.  (This webinar will be conducted in Cantonese.)

For details, please click here.

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SUCCESS Activities

Keys to Attract Customers: Tell Good Story of Product (Seminar)

(This seminar will be held by SUCCESS on 28 April 2023 at Trade and Industry Tower)

Nowadays, customers value consumption experience, and hence are more likely to explore a product in their own ways, such as searching for product information online, and prefer buying from brands that aligned to their values.  In this seminar, the speaker will share how enterprises can use simple business tools, such as barcodes and QR codes, to attract more consumers, deepen their understanding of products and raise brand awareness, with a view to assisting SMEs in increasing their product exposure to drive sales and building brand loyalty.  (This seminar will be conducted in Cantonese.)

More Details

SUCCESS-supported Activities

I. Enjoying the Benefits Under Tax Treaty: Certificate of Resident Status (CoR) and Impact of Foreign Source Income Exemption (FSIE) Regime (Seminar)

(This seminar will be live-streamed and held at the Chinese Manufacturers’ Association Building on 20 April 2023)

This seminar is organised by The Chinese Manufacturers' Association of Hong Kong.  SUCCESS is one of the supporting organisations.  In this seminar, tax experts will explain why a CoR is required for the purposes of claiming tax benefits under the Comprehensive Double Taxation Agreements / Arrangements, problems frequently encountered by individual Hong Kong residents and enterprises when applying for the CoR and solutions, as well as the impact of the new FSIE regime (which came into operation on 1 January 2023) on applying for the CoR.  (This seminar will be conducted in Cantonese.)

More Details (in Chinese only)

II. “Hong Kong.IN.Brand Greater Bay” Serial Activities - Strategies and Experience Sharing Seminar 2023

(This seminar will be held at the Chinese Manufacturers’ Association Building on 25 April 2023)

This seminar is organised by the Hong Kong Brand Development Council and The Chinese Manufacturers' Association of Hong Kong.  SUCCESS is one of the supporting organisations.  In this seminar, speakers will share their observations on the rapidly-changing consumption culture and business environment in the GBA after the pandemic, the new trend of paradigm shifts brought about by international marketing technologies, as well as the "smart" way for Hong Kong brands to re-enter the GBA market.  (This seminar will be conducted in Cantonese.)

More Details: Seminar (in Chinese only); Serial Activities

III. AI Business Tactics (Webinar)

(This webinar will be live-streamed on 27 April 2023)

This webinar is organised by the HKPC.  SUCCESS is one of the supporting organisations.  This webinar will explain the latest technologies of Artificial Intelligence (AI) including ChatGPT, as well as the business application and future trend of AI.  (This webinar will be conducted in Cantonese.)

More Details

IV. How to Promote Digital Transformation through ChatGPT and Digital Human (Seminar)

(This seminar will be held at the Chinese Manufacturers’ Association Building on 4 May 2023)

This seminar is organised by the Hong Kong Brand Development Council.  SUCCESS is one of the supporting organisations.  This seminar will explain the application of ChatGPT and digital human, as well as how SMEs may make good use of these AI technologies to achieve digital transformation.  (This seminar will be conducted in Cantonese.)

More Details (in Chinese only)

Meeting the "BRANDers" – The BUD Fund - Interview with Elegance Jewellery International Limited

To encourage and assist Hong Kong enterprises in developing their own brands and promoting their brands in the Mainland and overseas markets, the TID conducts interviews with representatives of local brands and experts so as to share their success stories and business strategies with the industries.  The TID has earlier on interviewed Mr William Chan, General Manager of Elegance Jewellery International Limited (EJI), to understand more about the company’s business strategy, and how EJI has made use of the BUD Fund to expand business in the Mainland.

More Details (in Chinese only)

Statutory Minimum Wage : Latest Revision

The Statutory Minimum Wage (SMW) rate is raised to $40 per hour with effect from 1 May 2023.

The monthly monetary cap on the requirement of employers recording the total number of hours worked by employees is also revised to $16,300 with effect from 1 May 2023.

24-hour Enquiry Hotline : 2717 1771 (handled by “1823”)
Labour Department’s Homepage :

Seminar on the Minimum Wage Ordinance

(This seminar will be held at the Lecture Theatre, G/F, the Hong Kong Central Library on 9 May 2023)

This seminar is organised by the Labour Department (LD).  The main provisions of the Minimum Wage Ordinance including the new Statutory Minimum Wage rate of $40 per hour effective from 1 May 2023 and family-friendly employment practices will be introduced in the seminar.  Employers, employees and human resources practitioners are welcome to attend.  (This seminar will be conducted in Cantonese and admission is free.  Seats will be allocated on a first-come-first-served basis and the enrolment deadline is 28 April 2023.)

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First-stage Consultation on Enhancing the Review Mechanism of the Statutory Minimum Wage

The Minimum Wage Commission would like to invite views from various sectors on enhancing the review mechanism of the Statutory Minimum Wage on or before 24 April 2023.

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Copyright (Amendment) Ordinance 2022 will come into effect from 1 May 2023

The Copyright (Amendment) Ordinance 2022 updates the Copyright Ordinance (Cap. 528) to strengthen copyright protection in the digital environment, including introducing:

  • an exclusive technology-neutral communication right for copyright owners and criminal sanctions against infringements of the concerned new right
  • several new and expanded copyright exceptions to maintain an appropriate balance between copyright protection and reasonable use of copyright works
  • a "safe harbour regime" for incentivising online service providers to co-operate with copyright owners in combating online piracy

Repeal of provisions relating to COVID-19 vaccination under Employment Ordinance to take effect on 16 June 2023

The LD announced on 12 April 2023 that the Employment (Amendment) Ordinance 2022 (Commencement) Notice gazetted on 14 April 2023 will take effect on 16 June to repeal the provisions under the Employment Ordinance (EO) relating to a legitimate COVID-19 vaccination request (vaccination provisions).

Ancillary to the Government's anti-epidemic measures, the vaccination provisions have been added to the EO pursuant to the Employment (Amendment) Ordinance 2022 which took effect on 17 June 2022.  The relevant provisions stipulate that the dismissal of an employee due to non-compliance with a legitimate COVID-19 vaccination request made by his/her employer is not considered as an unreasonable dismissal.  With the Government's removal of the statutory Vaccine Pass requirement earlier and Hong Kong society resuming normalcy in full, having consulted the Health Bureau and the Department of Health, the Government will repeal the vaccination provisions under the EO on 16 June 2023 after LegCo's full negative vetting period has run its course.

Starting from 16 June 2023, there will be no vaccination provisions under the EO, and any legitimate vaccination request made under the EO prior to the aforesaid date shall cease to have effect on or after that date.

For details, please visit the LD's homepage at or call 2717 1771 (the hotline is handled by 1823) for enquiry.

For relevant press release, please visit

"M" Mark System enhancement measures take effect

The Major Sports Events Committee (MSEC) launched various measures on 1 April 2023 to enhance the "M" Mark System with a view to attracting more major international sports events to be held in Hong Kong.

Major enhancement measures include increasing the funding ceiling for each event to $15 million, lifting the quota of "M" Mark events to be organised by the same applicant each year, and relaxing the eligibility of the applicants for "M" Mark events to cover events organised by "national sports associations" as well as other private or non-governmental organisations, etc.

For details of the "M" Mark events and the latest application guidelines, please visit

The "M" Mark System was launched in 2004 to support the staging of more major international sports events in Hong Kong.  Major international sports events meeting the assessment criteria will be granted "M" Mark status and funding support (if applicable) by the MSEC.

The Chief Executive announced in the 2022 Policy Address the enhancement of the "M" Mark System to promote Hong Kong as a centre for mega international sports events.

For relevant press release, please visit

EPD announced special arrangement for Ex-gratia Payment Scheme for Phasing Out Euro IV Diesel Commercial Vehicles

The Environmental Protection Department (EPD) announced on 17 April 2023 a special arrangement for the Ex-gratia Payment Scheme for Phasing Out Euro IV Diesel Commercial Vehicles.  For Euro IV diesel commercial vehicles first registered in 2008, the deadline for applying for an ex-gratia payment will be extended by one year to 31 December 2024.

To improve roadside air quality and better safeguard public health, the EPD launched in 2020 an ex-gratia payment scheme to progressively phase out by the end of 2027 about 40 000 Euro IV diesel commercial vehicles (DCVs) including goods vehicles, non-franchised buses and light buses.  Eligible vehicle owners should, during the implementation of the scheme, scrap their Euro IV DCVs through vehicle scrapping companies registered under the scheme.  They should then go to the Transport Department to cancel the registration of their DCVs before the deadline, and apply for the ex-gratia payment within three months after the cancellation of the vehicle's registration.

EPD reminds the vehicle owners concerned that approval of the ex-gratia payment is still subject to the applicant meeting all other prevailing eligibility criteria and completing all necessary procedures under the ex-gratia payment scheme, and submitting the application for the ex-gratia payment on or before 31 December 2024.

Moreover, in accordance with the Air Pollution Control (Air Pollutant Emission)(Controlled Vehicles) Regulation (Cap. 311X), the Government will stop issuing/renewing vehicle licences for Euro IV DCVs first registered in 2008 after 31 December 2023.  The vehicle owners concerned who need to apply for vehicle licence renewal after the deadline shall apply to the EPD for exemption under Section 6 of the Regulation for extending the retirement deadline.

For details of the ex-gratia payment scheme and the above special arrangement, please refer to the EPD's website ( or contact the EPD by calling 2651 1100 or by email to

For relevant press release, please visit

TD reminds vehicle owners to open HKeToll account and set up payment methods

The TD reminds vehicle owners who have received a vehicle tag but not yet opened an HKeToll account to open an account and set up payment means so that they can pay tunnel tolls through the HKeToll service.

As of 3 April 2023, more than 610,000 vehicle tags had been issued, of which over 62 per cent of vehicle owners had opened HKeToll accounts.  The Tsing Sha Control Area (Eagle's Nest Tunnel, Sha Tin Heights Tunnel and Tai Wai Tunnel) will implement the HKeToll from 5am on 7 May 2023.  The TD appeals to vehicle owners who have yet to open an account to complete the relevant registration procedures as soon as possible and install the vehicle tags according to the instructions in the packaging.  The TD will continue to strengthen the publicity on the HKeToll services through various channels, including television, radio, newspapers, automobile magazines, social media platforms, posters and pamphlets, banners, tunnel broadcasts and variable message signs.

To further facilitate members of the public to apply for the HKeToll services, starting from 4 April 2023, apart from the four customer service centres and four service outlets, the dedicated service counters for the taxi trade located at Rumsey Street in Sheung Wan and Tsuen Wan Government Car Parks have been opened to other vehicle owners to make appointments for applying for vehicle tags, opening an account and setting up payment means.  They can visit the HKeToll website ( to make an appointment.  The 34 consultation counters located at MTR stations and the New Territories District Offices will continue to assist members of the public to apply for the HKeToll service.  Please refer to the Annex for the locations and service hours of the above facilities.

According to the arrangements announced earlier, commercial vehicle owners and rental drivers can split the tolls by using the HKeToll mobile app, monthly statement or two-piece device (i.e. driver card and card holder).  In response to a request from the trade, a new measure will be introduced.  With effect from 7 May 2023, a deposit of $100 will be refunded when a rental driver of commercial vehicles (including taxis and public light buses) returns the first driver card he/she purchased, provided that the card functions properly and is not damaged.  To cater for the operational needs of taxis and public light buses, the TD will continue to provide one-stop services to the trades, assisting them in applying for vehicle tags, opening accounts and setting up payment means, and holding seminars on how to use the functions of HKeToll services after its implementation, including checking transaction records, topping up accounts, paying tolls in arrears and managing tolls of vehicle fleets.

For relevant press release, please visit


Updated commitments on trade in services under Free Trade Agreement between Hong Kong and Chile entered into force

The updated commitments on trade in services under the Free Trade Agreement (FTA) between Hong Kong and Chile entered into force on 6 April 2023.  The high-quality updated commitments further strengthen and deepen trade co-operation between the two economies as they create more opportunities for businesses and investors in Hong Kong and Chile.

Signed in January 2022, the updated commitments improve existing commitments under the FTA and open up more service sectors of both sides.  Of note is that Chile has made commitments in over 50 new service sectors, encompassing priority service sectors in which Hong Kong has traditional strengths or has potential for priority development, such as professional and business services, technical testing and analysis services, convention services, computer and related services, communication services including audio-visual services, distribution services and education services.  Relevant Hong Kong services as well as their providers, subject to specific exceptions or conditions, are able to enjoy access to the Chilean market and treatment no less favourable than that for Chile's local service providers.  Details of the FTA and the updated commitments, including the full text, are available on the TID website (

"We welcome the entry into force of the updated services commitments that comes at an opportune time when world trade is reviving after the pandemic.  The updated commitments will create better opportunities for our businesses and investors in diversifying their markets.  It also demonstrates the Government’s dedicated efforts in seeking more favourable access to international markets as well as promoting the strengths of Hong Kong’s services sectors overseas," the Secretary for Commerce and Economic Development, Mr Algernon Yau, said.

"Hong Kong’s service providers can now enjoy deepened and broadened access to the Chilean market.  I encourage our traders and service providers to seize this invaluable opportunity to unleash the untapped business opportunities in Chile, which is our first FTA partner in Latin America as well as a gateway to the Latin American markets," Mr Yau added.

Since the FTA came into force in 2014, bilateral merchandise trade between Hong Kong and Chile recorded an average annualised growth of over 10 per cent from 2015 to 2022, notwithstanding the challenges posed by the pandemic and external environment in recent years.  To date, Hong Kong has signed eight FTAs with 20 economies, namely the Mainland, the Macao Special Administrative Region, the 10 member states of the Association of Southeast Asian Nations, Australia, Chile, the four member states of the European Free Trade Association, Georgia and New Zealand, all of which have entered into force.

For relevant press release, please visit

Stamp Duty (Amendment) (No. 2) Bill 2023 gazetted

The Stamp Duty (Amendment) (No. 2) Bill 2023 was gazetted on 6 April 2023.

The introduction of the Bill aims to implement a measure to trawl for talents as announced in the 2022 Policy Address by introducing a refund mechanism (Proposed Refund Mechanism) under the Buyer's Stamp Duty (BSD) and New Residential Stamp Duty (NRSD) regimes for non-Hong Kong permanent residents (non-HKPRs) who have entered Hong Kong under designated talent admission schemes, purchased a residential property in Hong Kong on or after 19 October 2022, and subsequently become Hong Kong permanent residents (HKPRs).

Under the Proposed Refund Mechanism, for an eligible incoming talent who acquired a residential property in Hong Kong on or after 19 October 2022, and has subsequently become an HKPR, he/she can apply for a refund of the BSD and the NRSD paid for the residential property which, at the time it was purchased, was his/her only residential property (save for replacing property) and he/she still holds on the date of the application for refund.  The Ad Valorem Stamp Duty at Scale 2 rates (i.e. the rates applicable to first-time home buyers who are HKPRs) will still be payable such that the overall stamp duty charged will be on par with that charged on first-time home buyers who are HKPRs.  The Inland Revenue Department will start accepting refund applications after the approval and gazettal of the new legislation.

The Proposed Refund Mechanism can attract incoming talents to stay in Hong Kong for long-term development by substantially reducing their cost of property purchase, as talents who have a residential property in Hong Kong would have a higher propensity of staying here for good.

The Bill was introduced into the Legislative Council for the First Reading and the Second Reading (debate adjourned) on 19 April 2023.

For relevant press release, please visit

Insurance (Amendment) Bill 2023 gazetted

The Government published the Insurance (Amendment) Bill 2023 in the Gazette on 6 April 2023.

The Bill seeks to amend the Insurance Ordinance (Cap. 41) and other relevant legislation for providing the legal framework to implement a Risk-based Capital (RBC) regime for the Hong Kong insurance industry.

The Bill will serve to enhance Hong Kong's insurance regulatory regime in alignment with international standards, thereby reinforcing Hong Kong's status as an international financial centre and a risk management centre.  The new regime, which will replace the existing rule-based capital adequacy regime, will render the capital requirements imposed on insurance companies more sensitive to their asset and liability matching, risk profile and mix of products, thereby further strengthening the financial soundness of the Hong Kong insurance industry.

The International Association of Insurance Supervisors issued the Insurance Core Principles to prescribe global insurance regulatory standards, including principles for a risk-based approach to capital adequacy requirements.  To prepare for the implementation of the new regime, the Government and the Insurance Authority (IA) have maintained close contact with the industry and conducted rounds of quantitative studies and consultation.  The Bill proposes amendments to capital requirements, valuation of assets and liabilities, requirements on submission and disclosure of information, etc, in relation to the RBC regime, as well as empowering the IA to prescribe the detailed requirements by way of subsidiary legislation.

The Bill was introduced into the Legislative Council for the First Reading and the Second Reading (debate adjourned) on 19 April 2023.

For relevant press release, please visit

SIE Fund invites proposals for Venture Building Initiative from organisations

The Social Innovation and Entrepreneurship Development Fund (SIE Fund) Task Force invites proposals from organisations that are interested in taking forward the Venture Building Initiative (VBI).

The SIE Fund has earlier invited expressions of interest for implementing the VBI.  The response was encouraging and 19 returns were received from different sectors including non-government organisations, philanthropies, consultancies and investors, etc.  The Fund plans to launch the initiative in the second half of 2023.  Suitable organisation(s) will be engaged to assist social ventures in building a collaborative network, particularly through introducing the rich resources and expertise from business sectors/investors, to help social ventures grow, thereby fostering sustainable development of the social innovation ecosystem and bring about a greater social impact.  Interested organisations can submit their proposals for the VBI by 6pm on 23 June 2023.

An invitation brief setting out the scope of intermediary services, the eligibility and submission requirements, the assessment process and selection criteria, as well as key engagement terms for the VBI are available for download at the SIE Fund website (  For further information and inquiries, please visit the SIE Fund website or contact the SIE Fund Task Force Secretariat at 2165 7261.

The SIE Fund was inaugurated in 2013 and is overseen by the SIE Fund Task Force under the Commission on Poverty.  The Task Force Secretariat is established in the Efficiency Office under the Innovation, Technology and Industry Bureau.  The SIE Fund acts as a catalyst for social innovation in Hong Kong.  By facilitating social innovation and cultivating social entrepreneurship, the Fund aims to make an impact in alleviating poverty and social exclusion, promote social integration as well as enhance the well-being and cohesion of society.

For relevant press release, please visit


Topical Issues

Support Measures relating to Liquidity

In view of the cash-flow pressure of SMEs, SUCCESS has compiled a summary of support measures relating to liquidity.

More Details

SME ReachOut

Amid difficult business environment, HKPC knows SMEs are in the urgent need of cash to keep business running.  The "SME ReachOut" support team is here to help SMEs well equip for bouncing back, through introducing and matching the appropriate funding schemes.

"SME ReachOut", a dedicated service team operated by HKPC, has commenced operation starting from 1 January 2020 to support SMEs through free-of-charge one-on-one meetings.  The team would help SMEs identify funding schemes that suit their needs, while answering questions relating to applications.

There are over 40 funding schemes provided by the Government for SMEs, with different funding scopes, amounts and requirements.  "SME ReachOut" serves to enhance SMEs' understanding of the Government's funding schemes, with a view to encouraging better utilisation of the support provided by the Government, and to enhancing their competitiveness and development.

For further information or enquiries, please contact "SME ReachOut" Hotline / WhatsApp (Text Message Only) at 2788 6868 or email by or visit


Dedicated Fund on Branding, Upgrading and Domestic Sales (BUD Fund)

The TID rolled out enhancements to the BUD Fund on 7 November 2022.

The cumulative funding ceiling per enterprise of the BUD Fund has been raised from $6 million to $7 million and the maximum number of approved projects per enterprise has been increased from 60 to 70.

HKPC as the BUD Fund implementation partner regularly organises seminars/webinars in order to enhance enterprises’ understanding of the BUD Fund.  For more details of the BUD Fund, please visit its website ( or contact the HKPC at 2788 6088.

Upcoming event for April 2023 is as follows:

Date Theme of Webinar
24 April 2023 Webinar on the BUD Fund 

More Details (in Chinese only)

You are welcomed to join the webinar.

Corruption Prevention Advisory Service (CPAS) of ICAC

A good governance system is vital for SMEs' effective operation, and can help sustain their company image and hence counterparts' confidence in doing business with them.  The Corruption Prevention Department of the Independent Commission Against Corruption (ICAC) has launched the Corruption Prevention Advisory Service (CPAS).  The CPAS is a specialised unit dedicated to providing tailor-made, free and confidential corruption prevention advice on system control in common business areas such as procurement and staff administration.  Enterprises can access its user-friendly web portal ( for details of the services and to get timely and useful resources on corruption prevention such as staff code of conduct, corruption prevention guides and tools, case studies, quick tips and red flags.

To receive regular updates on corruption prevention, please click here to subscribe to the CPAS e-news.


Free IP Consultation Service

The Intellectual Property Department (IPD), supported by the Law Society of Hong Kong, now provides FREE One-On-One IP Consultation Service for SMEs.  To obtain more information and/or apply for the Service, please visit IPD's dedicated website "Hong Kong – Regional IP Trading Centre":

The Road to Net Zero: Energy Dashboards (Webinar)

(This webinar will be live-streamed on 25 April 2023)

This webinar is organised by the HKTDC.  High-rise and high-density urban environments account for a substantial level of both electricity consumption and greenhouse gas emissions.  As more and more city core functions are becoming electricity-dependent, the increasing demand for electricity has made it more urgent to develop energy saving and emission reducing solutions.  This webinar will explore how the deployment of energy dashboards as an interactive tool for monitoring energy key performance indicators in real-time can help SMEs improve energy efficiency and formulate strategic decisions in a more sustainable manner.  (This webinar will be conducted in Cantonese.)

More Details


Business News

GDETO Newsletter

The latest issue of the Hong Kong Economic and Trade Office in Guangdong (GDETO) Newsletter has been published.

More Details (in Chinese only)

Commercial Information Circulars (CICs) of the Mainland

The TID issued a number of Commercial Information Circulars (CICs) on the Mainland's trade and economic rules and regulations.  The latest CICs have been published. 

More Details

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