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Seminars / Workshops

SUCCESS regularly organises seminars and workshops to help broaden SMEs' business knowledge and enhance their entrepreneurial skills. All SMEs and business start-ups are welcome to join. For enquiries, please contact SUCCESS at 3403 6111.

The following are upcoming seminars / workshops for online registration. Please select the activity you wish to join by ticking in the relevant box and press the "send" button at the bottom of the page. Successful registrants will be notified by email. Participants please arrive 15 minutes earlier for registration. Registrants arriving late for over 10 minutes will not be guaranteed admittance.
 
  • Seminar: "Enhancing Operation Efficiency and Customer Service of Shops"
    Description:
    Full

    Content and Speaker:

    Topic: Enhancing Operation Efficiency and Customer Service of Shops

    • Retail Industry Trends
    • New Standard for Shops Operations
    • Quality Customer Services
    • Skills to Effectively Handle Customers’ Complaints

    Speaker:  Ms Shirley CHAU, Registered Trainer, Employees Retraining Board
      

    Language: Cantonese
     

    Registration: Interested persons are welcome to participate in this seminar.

    Download details

    Date / Time: 30 January 2018 (Tuesday), 3:00 - 5:00 p.m.
    Venue: Support and Consultation Centre for SMEs of the Trade and Industry Department (SUCCESS)
    Units 15-18, 23/F, Standard Chartered Tower, Millennium City 1, 388 Kwun Tong Road, Kowloon
    (MTR Ngau Tau Kok Station Exit A / MTR Kwun Tong Station Exit A2)
    Fee: Free of Charge
    Organiser: Support and Consultation Centre for SMEs of the Trade and Industry Department
    Employees Retraining Board
  • Description:

    Content:

    Topic: Getting Prepared for Business Opportunities in the Bay Area

    Speakers:  1. Ms Ceci PENG, Supervisor - Key Account Department, Guangdong Branch, China Export and Credit Insurance Corporation
                       2. Mr Wilson LAM, Vice President, Commercial Banking, Dah Sing Bank
                       3. Ms Yvonne WONG, Deputy General Manager, Qianhai International Liaison Services Limited
                       4. Ms Karen CHAN, JP, Vice President, German Pool (HK) Limited

                       5. Secretariat of the Dedicated Fund on Branding, Upgrading and Domestic Sales (Enterprise Support Programme)

    Language: Cantonese

     

    Registration: Interested persons are welcome to participate in this seminar.

    Download details

    Date / Time: 24 January 2018 (Wednesday), 2:30 - 5:00 p.m.
    Venue: Lecture Theatre, G/F, Hong Kong Central Library
    No. 66 Causeway Road, Causeway Bay, Hong Kong (MTR Tin Hau Station Exit B)
    Fee: Free of Charge
    Organiser: Support and Consultation Centre for SMEs of the Trade and Industry Department
    The Hong Kong General Chamber of Small and Medium Business
Last Review Date : 26 February 2016