Support and Consultation Centre for SMEs
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11 January 2023

What's New
Topical Issues
Business News

The Support and Consultation Centre for SMEs (SUCCESS) is an information and advisory centre for small and medium enterprises (SMEs) run by the Trade and Industry Department (TID).  If you are looking for free business information and practical consultation services, please visit SUCCESS.  The counter service of SUCCESS has been resumed.  Meanwhile, webinars, Customer Hotline (Tel.: (852) 2398 5133) and Email Enquiry ( continue to be operated as usual. 

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What's New

Events & Activities of the SME Link

To enhance the integrated services of the four existing SMEs centres, including the "SUCCESS" under the TID, the "SME Centre" under the Hong Kong Trade Development Council (HKTDC), the "SME One" under the Hong Kong Productivity Council (HKPC) and the "TecONE" under the Hong Kong Science and Technology Parks Corporation (HKSTP), the TID has established a web portal called "SME Link" for SMEs to access comprehensive information and support services from a single online platform.  The "Events & Activities" of the SME Link facilitates enterprises to obtain information on SMEs related seminars/workshops/activities, including those organised by the four SMEs centres from a single platform, and also provides links to the relevant event web pages to facilitate registration. 

Please click here to browse the Events & Activities of the SME Link

Activities of the SME Service Centres

SME Service Centres' "4-in-1" Seminar Series

The Government consolidated the services of the four SMEs centres in October 2019 to provide "4-in-1" integrated services.  Theme of the "4-in-1" seminar series in the first half of 2023 is "Business Upgrading and Transformation", with an aim to assisting enterprises to achieve business upgrade and transformation.  SME ReachOut would organise a webinar under this seminar series on 18 January 2023.  Interested persons are welcome to register at the link below.  Admission is Free.

Adding "Value" to Your Business (Webinar)

(This webinar will be held by SME ReachOut on 18 January 2023)

In this webinar, representatives from the secretariats of the Dedicated Fund on Branding, Upgrading and Domestic Sales (BUD Fund), the SME Export Marketing Fund (EMF) and the Technology Voucher Programme (TVP)) will share the latest enhancement measures and application tactics of these three popular Government funding schemes, with a view to assisting SMEs to tap into new markets, and transform and upgrade their business.  (This webinar will be conducted in Cantonese.)

More details and registration

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SUCCESS-supported Activities

Journey to HR Analytics: How to Apply Data to Manage Human Resources in a Qualitative Way? (Course)

(This course will be held on 11 and 12 February 2023 at HKPC Building)

This course is offered by the HKPC.  SUCCESS is one of the supporting organisations.  This course aims to equip human resources practitioners with the knowledge and practical skills in data analytics to formulate data-driven human resources strategies and decisions.  (Admission fee is required.  This course will be conducted in Cantonese.)

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Progressive, orderly and comprehensive resumption of normal travel between Hong Kong and Mainland with effect from 8 January 2023

With a consensus reached after deliberation and co-ordination with the Central Government, the Guangdong Provincial Government and the Shenzhen Municipal Government, and upon obtaining approval from the Central Government, the Government of the Hong Kong Special Administrative Region (HKSAR) announced on 5 January 2023 the resumption of normal travel of persons between Hong Kong and the Mainland in phases with effect from 8 January in an orderly manner. The aim is to resume normal travel with the Mainland in a progressive, orderly and comprehensive manner.

The first-phase resumption started on 8 January 2023, covering the Hong Kong International Airport (flights between Hong Kong and the Mainland), the Hong Kong-Zhuhai-Macao Bridge and the Shenzhen Bay Control Point that are in operation, as well as the reopened Hong Kong-Macau Ferry Terminal, the China Ferry Terminal, Man Kam To Control Point and Lok Ma Chau Spur Line/Futian Control Point. To achieve resumption of normal travel in an orderly manner, the HKSAR Government has ensured transportation arrangements in place, and prescribed daily numbers of persons who can pass through certain boundary control points (BCPs). The HKSAR Government has launched an online booking system ( requiring Hong Kong residents and foreign visitors to Hong Kong to successfully make bookings before they can travel to the Mainland from Hong Kong via Shenzhen Bay Control Point, Man Kam To Control Point, Lok Ma Chau Spur Line/Futian Control Point and Hong Kong-Zhuhai-Macao Bridge (Zhuhai) (except for passengers of shuttle buses (Gold Buses)); while Mainland residents are not required to make any booking for returning to the Mainland. Also, persons travelling between Hong Kong and the Mainland are required to undergo a nucleic acid test within 48 hours with a negative result obtained before travelling.

The HKSAR Government will review the overall implementation of the first stage as soon as possible to summarise the experience gained, and maintain liaison with relevant Mainland authorities on the arrangements of any subsequent phase. Such arrangements include covering more BCPs, raising the prescribed daily numbers of persons who can pass through relevant BCPs as appropriate, and allowing cross-boundary students to travel every day between the Mainland and Hong Kong after the Chinese New Year for face-to-face classes.

For details of the arrangements for the first-phase resumption of normal travel, please see relevant press release (

For details of the requirements and arrangements for nucleic acid test for resumption of normal travel between Hong Kong and the Mainland, please see relevant press release (

Further adjustments for cross-boundary goods vehicle transport arrangement with effect from 8 January 2023

After close liaison between the governments of Guangdong and Hong Kong, the Transport and Logistics Bureau announced on 6 January 2023 further streamlining the cross-boundary goods vehicle (CBGV) transport arrangement between Guangdong and Hong Kong with effect from 8 January 2023, allowing the cross-boundary logistics to resume normal operation. This will ensure a stable goods supply to Hong Kong and a smooth operation of production and supply chains for the betterment of the socio-economic development of both Guangdong and Hong Kong.

Starting from 0:00am on 8 January, the Mainland authorities resumed the operation qualification for all CBGV drivers entering the Mainland, and restored the pre-epidemic management of cross-boundary transport. The Mainland authorities also cancelled various CBGV management measures implemented during the COVID-19 epidemic period. CBGV drivers only need to declare to the Mainland Customs a proof of a negative nucleic acid test result within 48 hours prior to entering the Mainland. CBGV drivers are no longer required to conduct COVID-19 nucleic acid tests and rapid polymerase chain reaction tests at the Mainland and Hong Kong boundary control points respectively, nor to make any bookings for conducting operation in the Mainland.

The HKSAR Government would like to express gratitude to the Central Government, the Guangdong Provincial Government, the Shenzhen Municipal Government and the Zhuhai Municipal Government for caring for the needs of the Hong Kong community and ensuring a stable goods supply to Hong Kong all along. The Guangdong and Hong Kong governments will continue to closely communicate with each other in monitoring the CBGV transport situation and liaising with the trade to ensure a smooth cross-boundary cargo operation.

For relevant press release, please visit

Government adjusted local anti-epidemic measures and testing arrangements for inbound persons with effect from 29 December 2022

With a view to enabling citizens to resume their normal daily lives in a continuous and orderly manner, in light of the epidemic development and relevant risks assessment by the Department of Health, the Government further adjusted local anti-epidemic measures with effect from 29 December 2022, including removing definition of close contacts and ceasing issuance of quarantine orders, removing the Vaccine Pass requirement, lifting social distancing measures except mask-wearing, adjusting testing arrangements and maintaining local healthcare services. Details of the mask-wearing requirements applicable to catering business premises and scheduled premises are set out in Annex.

To fully leverage Hong Kong's strengths in connecting with the world and to prepare for the resumption of travel with the Mainland, the Government, on the premise of striking a balance between risks and economic impetus, also further streamlined inbound control measures with effect from 29 December 2022, including standardising the pre-departure testing requirements for all inbound persons, lifting all post-arrival nucleic acid testing requirement, and ceasing the arrangement for inbound persons to obtain a Provisional Vaccine Pass. Inbound persons are advised to conduct daily rapid antigen test until Day 5 after their arrival at Hong Kong. The requirement for non-Hong Kong residents to be fully vaccinated for boarding a flight to Hong Kong from overseas places remains unchanged for the time being.

For details of the adjusted local anti-epidemic measures, please see relevant press release (

For details of the adjusted testing arrangements for inbound persons, please see relevant press release (

Majority of Inland Revenue Department's offices completed relocation to Kai Tak

The relocation of most of the offices of the Inland Revenue Department's units and sections from the Revenue Tower, Wan Chai, to the newly built Inland Revenue Centre at 5 Concorde Road, Kai Tak, Kowloon, was completed on 9 January 2023. From 9 January till May (tentative), only the Computer Back Up (Accounts) Section, Estate Duty Office, Refund Section and Tax Reserve Certificates Section remain at the Revenue Tower, Wan Chai.

Members of the public planning to visit the department should note the office locations of respective units and sections. The business hours and contact telephone numbers of the respective offices remain unchanged.

The drop-in box at G/F of the Revenue Tower, Wan Chai, ceased to provide service after 5:30pm on 6 January 2023. Members of the public should use the drop-in box located at G/F of the Inland Revenue Centre, Kai Tak, for any drop-in service.

The Inland Revenue Department encourages the public to use electronic services to handle tax affairs as far as possible. A list of such services can be found on the department's website at

For details of the relocation, transportation guide to the Inland Revenue Centre, Kai Tak, as well as the "Past and Future" exhibition currently held at the Inland Revenue Centre, please visit the webpage ( or contact the 24-hour Interactive Enquiry Service hotline 187 8088.

For relevant press release, please visit

HKECIC 100% Credit Limit Top-Up Scheme and other special supportive measures further extended to 30 June 2023

Hong Kong Export Credit Insurance Corporation (HKECIC) further extended the validity period of the 100% Credit Limit Top-Up Scheme and other special supportive measures for six months to 30 June 2023. The extension aims to support Hong Kong exporters to continue exploring new business opportunities and tide over various challenges brought about by the volatile trading environment and weakened global demand, as well as to alleviate trade risk and reduce operating cost for the trade.

HKECIC launched the Scheme in June 2020 to support the export sector in the face of accelerating credit risks and to seize business opportunities. Under the Scheme, HKECIC increases the credit limit of each buyer by 100%, or up to the amount applied for by the policyholders, whichever is smaller, subject to a cap of HK$100 million. The Scheme covers all HKECIC’s insured markets and no separate application from the policyholders is required.

Since June 2018, in response to the Mainland China-US trade conflict and the outbreak of the COVID-19 pandemic, HKECIC has rolled out a series of special supportive measures to assist exporters in exploring export trade markets with confidence. These measures include waiver of annual policy fee, across-the-board payment term to 120 days, additional free credit check facility, etc.

For details, please visit HKECIC’s website ( and relevant press release ( For enquiries, please call HKECIC’s hotline at 2732 9933.

Enhancement measures to the Technology Talent Admission Scheme launched

The Innovation and Technology Commission launched on 28 December 2022 enhancement measures to the Technology Talent Admission Scheme (TechTAS) as announced in "The Chief Executive's 2022 Policy Address", with a view to expediting the admission of innovation and technology (I&T) talent from around the world to undertake research and development (R&D) work in Hong Kong, and charting Hong Kong to move towards the vision of becoming an international I&T centre.

The enhanced TechTAS lifts the local employment requirement, extends the quota validity period to two years and expands the coverage to more emerging technology areas. New technology areas can also be added as and when considered necessary by the Commissioner for Innovation and Technology to fit in with the I&T development in Hong Kong.

The enhancements of the TechTAS further increase the attractiveness and flexibility of the scheme so that eligible companies, which conduct research and development activities in 14 technology areas in Hong Kong, i.e. advanced communication technologies, artificial intelligence, biotechnology, cybersecurity, data analytics, digital entertainment, financial technologies, green technology, integrated circuit design, Internet-of-Things, material science, microelectronics, quantum technology and robotics, can benefit from the certainty and streamlined procedures offered by the scheme, thereby contributing to Hong Kong's economic growth and competitiveness.

Launched in June 2018, the TechTAS provides a fast-track arrangement for admitting overseas and Mainland technology talent. Successful companies will be given quotas for bringing in such people for undertaking R&D work. Online applications can be made on the TechTAS website ( For enquiries, please contact the TechTAS Team at the Innovation and Technology Commission (Tel: 3855 7600; email:

For relevant press release, please visit

Talents Service Unit online platform commenced operation, Top Talent Pass Scheme open for application

The Government launched the online platform of the Talents Service Unit (TSU) ( on 28 December 2022 to attract talents from all over the world more proactively and aggressively. The online platform enables them to obtain information on the various talent admission schemes and submit applications more easily. The various talent admission schemes announced in the 2022 Policy Address, including the newly introduced Top Talent Pass Scheme, are open for application from 28 December 2022.

The TSU online platform provides one-stop electronic services for talents from around the world. After entering the landing page, users can browse all kinds of practical information, including Hong Kong's advantages and development opportunities, details of the various talent admission schemes, as well as information on the necessities of living in Hong Kong. Potential applicants can use the online platform's Talent Admission Scheme Matching Tool to find out the schemes they are eligible for, and then immediately proceed to the Immigration Department's "e-Visa" platform connected by the TSU online platform to submit applications online; to the convenience of talents located outside Hong Kong, the subsequent payment and visa collection procedures can also take place online.

Besides, the TSU online platform receives enquiries by talents from all over the world and provides contact information on the Dedicated Teams for Attracting Businesses and Talents set up under the Government's respective Mainland and overseas offices. The Dedicated Teams will leverage the liaison networks of their affiliated offices in reaching out to potential talents proactively and promote the various talent admission schemes.

In addition to launching the online platform, the Government is making preparations at full steam to set up a physical entity for the TSU. The entity will be dedicated to formulating talent recruitment strategies and publicity, and providing more support services for talents arriving in Hong Kong. The Government will apply to the Finance Committee of the Legislative Council in early 2023 for the necessary resources.

For relevant press release, please visit

Subsidy Scheme for Using Hotels and Guesthouses as Youth Hostels open for application

The Home and Youth Affairs Bureau (HYAB) announced on 6 January 2023 that the Subsidy Scheme for Using Hotels and Guesthouses as Youth Hostels under the Youth Hostel Scheme is open for application.

To help meet the housing needs of young people and facilitate their development, the Chief Executive announced in the 2022 Policy Address that the Government would explore ways to increase the supply of youth hostels, including subsidising non-governmental organisations (NGOs) to rent suitable hotels and guesthouses for use as youth hostels, with the target of providing about 3 000 additional hostel places within five years. In mid-December 2022, the Legislative Council Finance Committee approved the funding for implementing the Subsidy Scheme.

The Subsidy Scheme will provide subsidies for NGOs to rent rooms of hotels or guesthouses, carry out minor improvement/furnishing or purchase equipment as necessary for the daily use of youth tenants. The scope of the subsidy also covers NGOs' administrative expenses, as well as the expenses for providing value-added and community services to tenants and the community, etc. The subsidy to be allocated to each approved project will depend on the merits of the proposal submitted by the project applicant and a number of individual factors, including but not limited to the location of the hotel or guesthouse, the room size(s), provision of communal facilities and accessibility, etc. The relevant factors are set out in the Subsidy Scheme's guidelines to application.

Hotels and guesthouses that are interested in participating in the Subsidy Scheme can register with the HYAB. During its processing of the applications, the HYAB will provide assistance together with relevant departments including the Planning Department and the Home Affairs Department. The HYAB will compile a list of eligible participating hotels and guesthouses subject to a checking of their basic qualifications for NGOs' consideration. Meanwhile, interested NGOs can also identify suitable hotels and guesthouses as partners. NGOs should enter into Memoranda of Understanding with the hotels or guesthouses after they have reached a consensus, and then submit their funding applications to the HYAB.

The Subsidy Scheme is open for application all year round, subject to the availability of funds under the Subsidy Scheme. Details about the Subsidy Scheme, including the guidelines to application and the application forms, have been uploaded onto the HYAB's website ( Relevant organisations can submit their applications to the HYAB by post, email or other means.

For relevant press release, please visit

Free-flow tolling service HKeToll gradually implemented at all government tolled tunnels

The Transport Department (TD) said on 6 January 2023 that as one of the smart mobility initiatives, HKeToll, a free-flow tolling service, will be gradually implemented at all government tolled tunnels this year to replace the manual and automatic toll booths. Motorists can pay tunnel tolls with ease using toll tags, without having to stop or queue at toll booths for payments, thereby saving time and enjoying convenience.

HKeToll makes use of the Radio Frequency Identification (RFID) technology, with the support of the Automatic Number Plate Recognition technology, to allow vehicles to pay tolls without stopping at toll booths. The use of a tolled tunnel by a motor vehicle will be detected by the field equipment of the system through reading a toll tag affixed on the windscreen of the vehicle or by capturing the image of the vehicle's number plate, and recognising the vehicle registration mark automatically. Tunnel tolls will be deducted from the pre-set toll payment accounts in the system, and users will be notified.

HKeToll has the following four major advantages:

  1. No stopping or queuing for paying tolls when crossing tunnels, enabling smoother driving;
  2. HKeToll supports multiple payment methods, bringing convenience to motorists;
  3. No lane changing when crossing tunnels, enhancing road safety; and
  4. No monthly fees for using HKeToll, and the TD will provide the first vehicle tag for every licensed vehicle free of charge.

For registered vehicle owners who have already applied for a vehicle tag when submitting their vehicle license-related applications earlier, the TD has started to issue the vehicle tag to them by post. Those who have yet to apply may submit their tag applications via HKeToll's webpage ( or mobile app. In addition to vehicle tag, to suit individual motorists' needs, the TD will also provide class tag which only distinguishes among vehicle classes. Motorists need to purchase class tags at designated outlets.

Information has been uploaded onto HKeToll's webpage to introduce how to apply for and install vehicle tag, how to set up HKeToll account and link up with automatic payment methods, so that motorists can learn more about and familiarise themselves with paying tunnel tolls remotely through HKeToll. The toll service provider engaged by the TD has set up a customer service hotline 3853 7333 to answer public enquiries from 9am to 9pm daily. A total of eight customer service centres and service outlets (Annex) across Hong Kong also commenced operation from 7 January.

HKeToll will first be implemented in Tsing Sha Control Area in February. The TD holds the Transport Trade Pilot Scheme from 9 to 20 January and invite stakeholders of the transport trade to join the trial use of HKeToll to collect users' opinions on the entire application process, user interface, etc. Further fine-tuning and optimisation will be made to better cater for motorists' needs.

The TD is continuing its efforts in various preparation works, and will announce the exact implementation date of HKeToll in the Tsing Sha Control Area in due course. After the launch of HKeToll in the Tsing Sha Control Area, it will be gradually implemented at other government tolled tunnels this year. The TD appeals to motorists to apply for the vehicle tag to enjoy the benefits of smart mobility.

For relevant press release, please visit

Office for Attracting Strategic Enterprises commenced full operation

The Office for Attracting Strategic Enterprises (OASES) commenced full operation on 23 December 2022. OASES is one of the new initiatives announced by the Chief Executive in his Policy Address in October 2022 to attract enterprises and investments more proactively and aggressively with a view to enhancing Hong Kong's competitiveness and speeding up industry development.

OASES is tasked with attracting representative and high-potential strategic enterprises from around the globe. The office will:

  • targeting industries of strategic importance to Hong Kong, including life and health technology, artificial intelligence and data science, financial technology, advanced manufacturing, new materials and new-energy technology, draw up a list of target enterprises, reach out to them proactively and carry out negotiations;
  • formulate attractive special facilitation measures covering such aspects as land, financing, tax and investment, and provide tailor-made plans to facilitate the setting up of the operations of enterprises in Hong Kong; and
  • provide employees of target enterprises with one-stop facilitation services in areas such as visa application and education arrangements for their children.

OASES has a staff of 18 in Hong Kong, and its Director-General is Mr Philip Yung. 17 Dedicated Teams for Attracting Businesses and Talents in Hong Kong Offices in the Mainland and overseas will provide full corresponding support to OASES. The website of OASES is at and enquiries can be made at 3755 2746 and

For relevant press release, please visit

Common Spatial Data Infrastructure portal and first 3D digital map open for use

The Development Bureau and the Lands Department (LandsD) launched the Common Spatial Data Infrastructure (CSDI) portal ( and the first 3D Visualisation Map dataset for the public to use free of charge on 29 December 2022.

The CSDI is a key initiative under the Smart City Blueprint (Annex) for Hong Kong. It provides a map-based digital infrastructure as a one-stop platform to open and share the Government's spatial data. By allowing members of the public to search, view and download various kinds of spatial data from the portal, a wide range of possibilities for application development will be opened, the digital economy boosted and quality of life improved.

Over 500 spatial datasets from various government departments will be made available through the portal, covering different aspects such as planning, lands, buildings, works, population, transport, etc. Framework Spatial Data Themes, such as "Building", "Land Parcel" and "Address", are also available on the portal to provide location references for other datasets.

Also released to the public via the portal from 29 December 2022 is the first 3D Visualisation Map dataset developed by the LandsD. The dataset covering the Kowloon East region comprises individualised models of about 6 500 buildings and about 420 infrastructures including flyovers, footbridges and subways. The release of the 3D digital map signifies that map production in Hong Kong has risen from 2D digital maps to a new level.

The 3D digital map can support a wide range of functions including urban planning, land management, project development, environmental studies, traffic studies, landscape design, as well as other technical assessments. It also promotes the development of various applications and enables users' better grasp of the spatial information of a specific location. The LandsD will continue to press ahead with the development of 3D digital maps for other regions and release them for public use upon completion.

The Government will keep the measures under review and strive to share more spatial data to suit the needs of the community. For latest information of the CSDI, please visit the thematic website (

For relevant press release, please visit


Topical Issues

Support Measures relating to Liquidity

In view of the cash-flow pressure of SMEs, SUCCESS has compiled a summary of support measures relating to liquidity.

More Details

SME ReachOut

Amid difficult business environment, HKPC knows SMEs are in the urgent need of cash to keep business running.  The "SME ReachOut" support team is here to help SMEs well equip for bouncing back, through introducing and matching the appropriate funding schemes.

"SME ReachOut", a dedicated service team operated by HKPC, has commenced operation starting from 1 January 2020 to support SMEs through free-of-charge one-on-one meetings.  The team would help SMEs identify funding schemes that suit their needs, while answering questions relating to applications.

There are over 40 funding schemes provided by the Government for SMEs, with different funding scopes, amounts and requirements.  "SME ReachOut" serves to enhance SMEs' understanding of the Government's funding schemes, with a view to encouraging better utilisation of the support provided by the Government, and to enhancing their competitiveness and development.

For further information or enquiries, please contact "SME ReachOut" Hotline / WhatsApp (Text Message Only) at 2788 6868 or email by or visit


Dedicated Fund on Branding, Upgrading and Domestic Sales (BUD Fund)

The TID rolled out enhancements to the BUD Fund on 7 November 2022.

The cumulative funding ceiling per enterprise of the BUD Fund has been raised from $6 million to $7 million and the maximum number of approved projects per enterprise has been increased from 60 to 70.

HKPC as the BUD Fund implementation partner regularly organises seminars/webinars in order to enhance enterprises’ understanding of the BUD Fund. For more details of the BUD Fund, please visit its website ( or contact the HKPC at 2788 6088.

Upcoming event for January 2023 is as follows:

 Date  Theme of Webinar
 12 January 2023  Webinar on the BUD Fund

More Details (in Chinese only)

You are welcomed to join the webinar.

The Road to Net Zero: Choosing the Green Route (Webinar)

(This webinar will be live-streamed on 27 January 2023)

This webinar is organised by the HKTDC. With the importance of sustainable development being highlighted by the COVID-19 epidemic, carbon emission reduction and other climate change mitigation measures are becoming significant factors that affect business decisions.  Many businesses are recalibrating their supply chain strategies and shifting to a more sustainable approach by incorporating environmental, social and governance (ESG) considerations.  This webinar will focus on how enterprises can evaluate and recalibrate their supply chain strategies to better balance sustainable development and business profitability.  (This webinar will be conducted in Cantonese.)

More Details



Business News

GDETO Newsletter

The latest issue of the Hong Kong Economic and Trade Office in Guangdong (GDETO) Newsletter has been published.

More Details (in Chinese only)

Commercial Information Circulars (CICs) of the Mainland

The TID issued a number of Commercial Information Circulars (CICs) on the Mainland's trade and economic rules and regulations.  The latest CICs have been published. 

More Details

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