The Support and Consultation Centre for SMEs (SUCCESS) is an information and advisory centre for small and medium enterprises (SMEs) run by the Trade and Industry Department (TID).  If you are looking for free business information and practical consultation services, please visit SUCCESS.

Our Website's address is www.success.tid.gov.hk.

Our customer hotline is : (852) 2398 5133.

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What's New

Event Calendar of the SME Centres

To enhance the integrated services of the four existing SME Centres, including SUCCESS under the Trade and Industry Department, the "SME Centre" under the Hong Kong Trade Development Council (HKTDC), "SME One" under the Hong Kong Productivity Council (HKPC) and "TecONE" under the Hong Kong Science and Technology Parks Corporation, SUCCESS has launched an "Event Calendar of the SME Centres" on its website. The Event Calendar facilitates enterprises to obtain information on seminars/workshops/activities organised by the four SME Centres from a single platform, and also provides links to the relevant event web pages to facilitate registration.

Please click here to browse the Event Calendar of the SME Centres.

Support Measures relating to Liquidity

In view of the cash-flow pressure of SMEs, SUCCESS has compiled a summary of support measures relating to liquidity.

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Business Support Measures Amid Economic Challenges 

The HKSAR Government has announced various measures totalling $311.5 billion in the 2020/21 Budget and three rounds of Anti-epidemic Fund to assist the industries and the public affected by the novel coronavirus epidemic.  For details, please click here.  As for the Government's measures to support the business community to cope with the economic challenges, please click here for details.

SME ReachOut

Amid difficult business environment, HKPC knows SMEs are in the urgent need of cash to keep business running.  The newly established "SME ReachOut" support team is here to help SMEs well equip for bouncing back, through introducing and matching the appropriate funding schemes. 

"SME ReachOut", a dedicated service team operated by HKPC, has commenced operation starting from 1 January 2020 to support SMEs through free-of-charge one-on-one meetings.  The team would help SMEs identify funding schemes that suit their needs, while answering questions relating to applications.  

There are over 40 funding schemes provided by the Government for SMEs, with different funding scopes, amounts and requirements.  "SME ReachOut" serves to enhance SMEs' understanding of the Government's funding schemes, with a view to encouraging better utilisation of the support provided by the Government, and to enhancing their competitiveness and development.  

For enquiries, please contact "SME ReachOut" hotline at 2788 6262 or email at sme_reachout@hkpc.org. 

 

SUCCESS Activities

Webinar: "Cross-generational Workplace Communication and Mediation"

(This webinar will be live-streamed on 9 October 2020)

Have you ever experienced cross-generational disputes and conflicts in the workplace?  In this webinar, expert speakers will introduce the characteristics and differences of the staff in different generations, and share some tips on how to align these staff with company goals and improve the skills for communicating with the staff in different generations.  Speakers will also explain how to cope with conflicts with a view to helping you improve work efficiency and create a better and harmonious workplace. (This webinar will be conducted in Cantonese.)

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Trade and Industry Department / SUCCESS-supported Activities

SME Service Centres' "4-in-1" Seminar Series — Theme : Digital Transformation

The Government has consolidated the services of the four SME Centres in October 2019 (the SUCCESS of the Trade and Industry Department, the SME Centre of the Hong Kong Trade Development Council, SME One of the Hong Kong Productivity Council and TecONE of the Hong Kong Science and Technology Parks Corporation) to provide "4-in-1" integrated services. The four Centres are co-organising the second "4-in-1" seminar series in October 2020 to share tips and insights on implementing digital transformation in business through four webinars.  Interested persons are welcome to attend.  Admission is free.  Please register at the links below.

I.  "New Retail" Seminar Series — The "New Retail" Trilogy to Enter the Mainland China Market

(To be held on 8 October 2020 by SME One of the Hong Kong Productivity Council as live streaming webinar)

This webinar will discuss the latest development of the Mainland China retail market from the perspectives of e-commerce, search engines and O2Os.  Among others, representative from Tmall, the e-commerce platform of the Alibaba, will share case studies to illustrate how the platform could help enterprises develop their e-commerce businesses. (This webinar will be conducted in Cantonese.)

Please click here for details and registration (in Chinese only). 

II.  Navigating through the Epidemic Tide — Tips on E-commerce and Online Marketing

(To be held on 16 October 2020 by SUCCESS as live streaming webinar)

This webinar will explain how to develop an online business from planning to implementation, share tips on e-commerce and online marketing, and illustrate how to make use of social platform to promote your business. (This webinar will be conducted in Cantonese.)

Details and registration link will be posted here.

The other two webinars of this seminar series will be held by the SME Centre of the Hong Kong Trade Development Council and TecONE of the Hong Kong Science and Technology Parks Corporation.  Details are to be announced.

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Webinar: "AIDRN Business and Dispute Resolution Webinar Series (2020) — Session 2 Protecting companies' IP in the New Global Economic Turmoil"

(This webinar will be live-streamed on 13 October 2020)

This webinar is organised by the Academy of International Dispute Resolution and Professional Negotiation (AIDRN).  SUCCESS is one of the supporting organisations.  This webinar will share how to protect companies’ intellectual properties under the global economic crisis, and the importance of trade secrets, industrial data protection and dispute resolution to SMEs. (This webinar will be conducted in English.)

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Webinar: "Long Way to Agile: Challenges & Success Series — Scrum with Azure DevOps"

(This webinar will be live-streamed on 14 October 2020)

This webinar is organised by the Hong Kong Productivity Council.  SUCCESS is one of the supporting organisations.  This webinar will share common challenges encountered by SMEs in adopting agile transformation, and introduce the software Azure DevOps.  (This webinar will be conducted in English.)

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Dedicated Fund on Branding, Upgrading and Domestic Sales (BUD Fund)

BUD Fund provides funding support to individual non-listed Hong Kong enterprises in undertaking projects to develop brands, upgrade and restructure their business operations and promote sales in the Mainland and ASEAN* markets, so as to enhance their competitiveness and facilitate their business development in these markets. 

To strengthen support to enterprises in exploring new markets and new business opportunities, TID rolled out a new round of enhancement measures to the BUD Fund in January 2020.  The enhancement measures include extending the geographical coverage of the Fund to all economies with which Hong Kong has signed Free Trade Agreements (FTAs)**; increasing the cumulative funding ceiling per enterprise to $4 million, including $2 million for projects in the Mainland and $2 million for projects in ASEAN and other FTA markets; and increasing the ratio of initial payment from 25% to up to 75% of the total approved government funding.

Further enhancements to the BUD Fund have been effective since 9 April 2020, including the removal of the geographical demarcation for each enterprise in undertaking projects in the Mainland and other economies which have signed FTAs with Hong Kong ($2 million cumulative funding each).  Enterprises can flexibly make use of the total funding of up to $4 million to undertake projects in the Mainland or other economies which have signed FTAs with Hong Kong.  Besides, enterprises participating in virtual exhibitions organised by Government-related organisations or reputable exhibition organisers with good track records are eligible for funding support under the BUD Fund.

HKPC has been engaged as the implementation partner of the BUD Fund to implement the funding scheme.  Online application service has been available from 30 June 2020 onwards.  Please contact HKPC at 2788 6088 or visit the official website of the BUD Fund ( www.bud.hkpc.org/en/ ) for details of the funding scheme.  HKPC also regularly organises seminars to enhance enterprises’ understanding of the BUD Fund.

* ASEAN comprises Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Viet Nam.

* *Including the Mainland, New Zealand, the four member states of the European Free Trade Association (i.e. Iceland, Liechtenstein, Norway and Switzerland), Chile, Macao, the ten member states of ASEAN, Georgia and Australia.

2020 Guangdong/Hong Kong Seminar on Intellectual Property and Development of Small and Medium Enterprises (Online)

(This seminar will be live-streamed on 23 October 2020)

This seminar is jointly organised by the Guangdong Intellectual Property Administration, the Intellectual Property Department of the Government of HKSAR and the Hong Kong Trade Development Council.  Under the theme of "Strategy of Innovative Development: IP Protection and Exploitation for Enterprises in the Greater Bay Area", the seminar aims to assist SMEs in Guangdong and Hong Kong to develop effective IP strategies in IP protection and management (such as IP commercialisation) so as to better capitalise on the opportunities offered by the development of the Greater Bay Area to promote innovative development and enhance their international competitiveness.  (This seminar will be conducted in Putonghua.)

More Details and Registration Link (Chinese only)

Further extension of trade benefits to HKAEOs

The Customs and Excise Department (C&ED) always endeavours to secure legitimate trade, and strengthens the role as an economic development promoter with a view to supporting the "Smart Customs Blueprint". In an attempt to strive for more trade facilitation benefits for local traders, C&ED provides priority service to Hong Kong Authorized Economic Operators (HKAEOs) for their applications under the Free Trade Agreement Transhipment Facilitation Scheme (FTA Scheme).

Under the new collaboration, HKAEOs, on top of receiving the existing privileges of reduced customs inspection and prioritized customs clearance for their goods, will also enjoy priority in application for the FTA Scheme.  The transhipment consignments of HKAEOs will be granted preferential tariff along with a prioritized processing time within one working day upon submission of the required documents under the FTA Scheme.  The extension of benefits aids HKAEOs in saving operating cost and facilitating business development whereby Hong Kong’s position as a regional logistic hub could be further strengthened with the invigorate development of the logistic industry.

C&ED will maintain close contact with various government departments and organisations and continue to attain more trade facilitation benefits for local traders for them to connect business opportunities within and beyond the region.

For more details on HKAEO Programme, please visit the C&ED official website or contact C&ED through the following channels:

The Office of the Privacy Commissioner for Personal Data: "Privacy-Friendly Awards"

The Privacy-Friendly Awards organised by the Office of the Privacy Commissioner for Personal Data (PCPD) aim to commend organisations for protecting personal data privacy.  The inaugural Privacy-Friendly Awards 2021 is now open for application. Deadline for application is 6 November 2020.  Organisations which are data users controlling personal data in or from Hong Kong under the Personal Data (Privacy) Ordinance are welcome to join the Awards. 

Please contact the PCPD at telephone: 2877 7147 (Ms Leung)/3423 6663 (Mr Lam), fax at: 2877 7026 or email at privacyfriendlyawards@pcpd.org.hk for enquiries about the Awards and application procedures.

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Topical Issues

Video Show of SME Seminars

In order to reduce the risk of the spread of the novel coronavirus in the community, SUCCESS will not provide "Video Show of SME Seminars" for the public until further notice. 

Business News

GDETO Newsletter

The latest issue of the Hong Kong Economic and Trade Office in Guangdong (GDETO) Newsletter has been published.

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Commercial Information Circulars (CICs) of the Mainland

The Trade and Industry Department issued a number of Commercial Information Circulars (CICs) on the Mainland's trade and economic rules and regulations. The latest CICs have been published. 

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