The Support and Consultation Centre for SMEs (SUCCESS) is the Government information and advisory centre for small and medium enterprises (SMEs) run by the Trade and Industry Department.  If you are looking for free business information and practical consultation services, SUCCESS is the first stop to meet your needs. 

Our Website's address is www.success.tid.gov.hk.

Our customer hotline is : (852) 2398 5133.

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Topical Issues

Hong Kong Awards for Industries (HKAI): Invitation for Entries

The 2009 HKAI, championed by the HKSAR Government, is now inviting entries. Companies from the manufacturing and services sectors are welcome to join. The closing date for entries is 31 July 2009. 

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The RDO and the related framework to promote racial equality and eliminate racial discrimination came into full operation on 10 July 2009. It is unlawful to discriminate, harass or vilify a person on the ground of his/her race. The RDO offers protection in several areas, including the following:

• Employment
• Education
• Provision of goods, facilities or services
• Disposal or management of premises
• Eligibility to vote for and to stand for election to public bodies, etc.
• Offering of a pupilage or tenancy in a barrister's chambers
• Participation in clubs

Alongside the RDO, the Code of Practice on Employment under the RDO gives practical guidance to help employers, employees and other concerned parties understand their rights and responsibilities under the RDO and encourage them to adopt good practices to promote racial equality and harmony in the workplace.

The Equal Opportunities Commission (EOC) is responsible for enforcing the RDO. The EOC hotline for enquiries and complaints is 2511 8211.

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Interested parties are welcome to visit SUCCESS to view the videos showing previous SME seminars. The broadcast schedule between 16 to 29 July 2009 (except public holidays) is as follows:

Title of Seminar	Day of Broadcast	Broadcast Time
"Experience Sharing by Grand Award Winners of the 2008 Hong Kong Awards for Industries"	Mon, Wed and Fri	9:00 a.m. - 11:30 a.m.; 12:00 noon - 2:30 p.m. (replay); and 3:00 p.m. - 5:30 p.m. (replay) *The broadcast time for 27 July: 11:30 a.m. - 2:00 p.m.
"Trademark and Domain Name Registration in the Mainland"	Tue and Thu	9:00 a.m. - 10:30 a.m.; 11:30 a.m. - 1:00 p.m. (replay); 1:15 p.m. - 2:45 p.m. (replay); and 4:00 p.m. - 5:30 p.m. (replay) *The broadcast time for 28 July: 12:30 p.m. - 2:00 p.m.; and 4:00 p.m. - 5:30 p.m. (replay)

For enquiries, please call 2398 5133.

SME Seminar: "Overcoming Financial Turmoil and Turning Crisis into Opportunities"

(27 July, 2009 at SUCCESS)

This seminar is organised by SUCCESS. It will explore ways to win during times of adversity and introduce strategies for enterprises to sharpen their competitive edge and to turn crisis into opportunities. The guest speaker will also share how the world's successful entrepreneurs have coped with economic recessions and overcome difficulties. (This seminar will be conducted in English)

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SME Seminar: "Transforming Trade Solutions into Opportunities"

(28 July, 2009 at Hong Kong Central Library)

This seminar is organised by SUCCESS. It will introduce various trade solutions to help enterprises obtain funding for sustainable business development and market expansion. Guest speakers will also share on efficient financial supply chain management practices, export credit insurance as a useful trade finance tool, best practice in cashflow management and advisories on trade fraud cases.

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 SUCCESS Supported Forum/Seminar

"SME Forum 2009" 

(1 August, 2009 at Hong Kong Productivity Council)

This forum is organised by the East Kowloon Junior Chamber. SUCCESS is a supporting organisation. It will explore how enterprises can restructure their businesses to meet challenges after the financial tsunami and introduce the Government's measures to support SMEs' financing. (Admission fee required for walk-in registration) (Details in Chinese only)

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Seminar on "Knowledge Management - Key to Success and Profitability in Tomorrow's Economy"

(12 August, 2009 at Cyberport)

This seminar is organised by the Cyberport. SUCCESS is a supporting organisation. It will explore how to reduce cost and achieve competitive advantage through knowledge management tools and techniques so as to bring continuous benefits to enterprises. (This seminar will be conducted in English)

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Business News

The latest issues of the Hong Kong Economic and Trade Office in Guangdong (GDETO) Newsletters have been published (only in Chinese).

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Commercial Information Circulars (CICs) of the Mainland

The Trade and Industry Department issued a number of Commercial Information Circulars (CIC) on the Mainland's trade and economic rules and regulations between 29 June and 8 July 2009 for traders' reference, including the following:

• Allocation of Quotas for Exports of Wheat Flour and Rice Flour to Hong Kong and Macao in the Second Half of 2009 (CIC No. 329/2009);
• "Administrative Measures on the Special Funds of Central Finance for Promoting the Development of Service Industries" (CIC No. 336/2009);
• Pilot Reform on Customs Clearance of Export Goods by Classification (CIC No. 337/2009);
• Exemption of 14 Administrative Charges for Enterprises in Provincial Industrial Relocation Parks in the Guangdong Province (CIC No. 339/2009);
• Administrative Rules on Pilot Programme of Renminbi Settlement of Cross-border Trade Transactions (CIC No. 348/2009);
• "Interim Measures on Administration of Special Funds for the Development of Small and Medium Commercial Enterprises" (CIC No. 349/2009); and
• "Measures on the Declaration of Value-added Tax for General Taxpayers in the Guangdong Province" (CIC No. 355/2009).

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Hong Kong Mould & Die Council Awards 2009: Operation Excellence in Mould and Die Manufacturing

These awards are organised by the Hong Kong Mould & Die Council. The Trade and Industry Department is a supporting organisation. The awards aim to enhance the mould and die industry's competitiveness in the international market, raise awareness and understanding of the community on the achievements and contribution of the industry, encourage and recognise companies and organisations that have attained excellent performance in mould and die manufacturing. The closing date for entries is 24 July 2009. For enquiries, please call 2732 3171 / 2732 3138.

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Catering Industry Safety Award Scheme: Invitation for Entries

This award scheme is jointly organised by the Labour Department, the Occupational Safety and Health Council and eight co-organisers. It aims to enhance the occupational safety and health awareness of employers, employees and stakeholders in the industry, inculcate an occupational safety and health culture in the industry and the public, and award the good performances in work safety and health of catering establishments, supervisors and workers. Local catering establishments are welcome to join. The closing date for entries is 22 July 2009.

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SME Seminar on "How to Seize RMB Trade Opportunities"

(21 July, 2009 at Conrad Hong Kong)

This seminar is co-organised by the Hong Kong Chamber of Small and Medium Business Ltd. and the Standard Chartered Bank. It will provide economic outlook and market commentary for China, introduce the latest Renminbi (RMB) trade services and financing schemes, and explore the business opportunities of the internationalisation of RMB to local SMEs. (Details in Chinese only)

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