29 July 2010
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This is an E-mail Alert from the Support and Consultation Centre for SMEs (SUCCESS) of the Trade and Industry Department. |

Information:
Organisers: |
Support and Consultation Centre for SMEs (SUCCESS)
Hong Kong Retail Management Association |
Details: |
Date: 18 August 2010 (Wed) |
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Time: 2:30 - 5:30 p.m. |
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Venue: Lecture Theatre, G/F, Hong Kong Central Library,
No. 66 Causeway Road, Causeway Bay, HK
(MTR Tin Hau Station Exit B) |
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Language: Cantonese |
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Topic: Retail Customer Service Trends in Hong Kong
Speaker: Mr Paul Ma, Director and Consultant, KAR Consultants Ltd.
Topic: Towngas' 5 Senses + Service - From Good to Great
Speaker: Ms Catherine Wong, Retail Marketing Manager, The Hong Kong and China Gas Company Ltd.
Topic: Joy@ Sa Sa
Speaker: Ms Janet Wong, Director of Training, Sa Sa Cosmetic Co. Ltd.
Topic: Introduction on SME Programme
Speaker: Ms Hydde Chan, Senior Manager, Hong Kong Retail Management Association
Topic: SME Sharing Session
Guests: Ms Yolanda Che, Manager, Health Gate
Mr Kenneth Fung, Director, The Groom Shoes Repair &
Polish Ltd.
Ms Vickie Chun, Marketing Manager, New Odaiba
Mr Eric Cheng, Manager, Sun Wing Loong Rice Trading Co.
Mr Tim Au Yeung, Business Development Director,
Liberate Co. (musé)
Moderator: Mr Paul Ma, Director & Consultant, KAR Consultants Ltd.
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Interested parties are welcome to participate in this seminar. Admission is free. |
For activity details and registration, please click here.
For enquiries, please contact SUCCESS at tel: 3403 6111 or e-mail: success@tid.gov.hk
If you do not wish to receive SUCCESS e-newsletter and e-mail alerts, simply send us an e-mail at success@tid.gov.hk with the subject of "Cancel E-newsletter/E-mail Alert Subscription"

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